Shepard & Kime provides a full vehicle collision repair panel beating service to people all over the greater Christchurch area. We also specialise in rustproofing and underbody treatments. We can de-gas and re-gas car air conditioning, wheel alignments, and groom your vehicle to a high standard.

Yes. Depending on the age and overall condition of your vehicle, we can probably help you with collision repairs.

Yes. At Shepherd & Kime, we can help you with collision repairs from small dents to major damage.

Yes. As part of our full vehicle collision repair services, we have professional car spray painters who can paint and refinish your car to a high standard.

Paintless dent removal is one of the services we offer at Shepard & Kime. With paintless dent removal, we use special tools to gently massage the dented area to restore its original appearance without the need for repainting the affected area.

Sorry, we do not offer a chassis repair and straightening service, but we can recommend specialists who will be able to help you.

Yes. We can carry out rust repairs on cars in Christchurch. But it pays to come and see us for an assessment to see if it’s viable for your vehicle.

Yes. We offer underbody rustproofing and car undersealing, which is a great way to help extend the life of your vehicle, especially if you’re using it in a damp environment.

No, sorry, we don’t work on classic or vintage cars.

We do collision repairs on both private and fleet vehicles. We have relationships with fleet providers as well as several major local new vehicle dealerships, including Toyota, Kia, and Mitsubishi.

The cost of vehicle collision repairs depends entirely on the damage done to the vehicle. A small ding might only cost $500, but a major side swipe could cost $12,000 or more.

The cost of car painting varies depending on the amount and extent of the damage to the car that requires painting. To provide a completely accurate quote, we must see the vehicle to evaluate what’s required to repaint it to a high standard.

Yes, we provide free quotes. Please either use our online service for a quote, or better still, come in to see us between 11am and 1pm Monday to Friday, so we can view your vehicle and provide a quote.

Yes. Please use our online service for a quote. We will try to be as accurate as possible based on the information you supply, but we must reserve the right to evaluate your vehicle in person before finalising your quote.

The extent of the rust is the main factor that affects the price of rust repairs. Its location on your vehicle is another large influencing factor. Rust that’s hard to get to, or covers a large area, or is in a structural part of the vehicle, is going to be more expensive to repair than slight rust that’s in an easily accessible place.

Paintless dent removal is a lot cheaper than traditional panel beating, but it is only for small repairs where there hasn’t been paint damage, or stretching or breaking of the metal in the bodywork.

Yes. We give all our customers comprehensively detailed quotes so you can see exactly what is being done to your vehicle, and what it’s going to cost to complete the collision repairs.

First you must lodge a claim with your insurance company, which will issue you a claim reference number. Then the next step is to get a quote from us. You can either use our online service for a quote, or better still, visit us in person with your vehicle. We will then contact your insurance company with our quote for their approval to commence the repair process. Once we have that, we will book your vehicle in for repair.

Realistically, the minimum time we’ll need your vehicle is 2 to 3 days for a small repair. Bigger damage equals longer time, but we’ll let you know what to expect.

If we need to fully respray your vehicle after a collision repair, we might need to have your car at our workshop for up to a month.

We can’t normally repair a car the same day. However, depending on the damage, it might be possible to get it in drivable condition again.

Yes. We need to see your vehicle and evaluate the collision damage it has sustained before we can give you an accurate estimate of the time it will take to repair.

At the beginning of the process, we will provide you with an accurate estimate of the time it will take to repair your vehicle.

Because we inspect your vehicle thoroughly before submitting our quote for repair, it’s unlikely that we’ll uncover any extra damage. If, however, that does turn out to be the case, we’ll let you know and contact your insurance company to get approval to proceed with the extra work. We definitely don’t want to give you any surprises when you come to collect your car.

We have vehicle collision repair contracts with Toyota Insurance, Vero, and Ando.

Yes. We can deal directly with your vehicle insurance company, but only after you’ve made the initial claim and obtained a valid claim reference number. We must have this number before we can talk to your insurer.

We can work with any insurance company, but we have contracts with Toyota Insurance, Vero, and Ando.

You must complete your own insurance claim, and we are unable to do it for you. But if you’re having trouble understanding what’s required, we might be able to advise you.

You can choose to have your vehicle repaired at Shepard & Kime regardless of who your insurer recommends. It’s your car and your choice of repairer.

Yes, we are members of both the Collision Repair Association (CRA) and the Motor Trade Association (MTA).

Yes. We have loan cars, but you do need to book them as they’re always in high demand.

We have a one-off fee of $25 for borrowing one of our loan vehicles, plus you must agree to a $750 insurance excess. All our cars come with a full tank of fuel, and must be returned full.

We’ll do our best to help you out, but if a loan car is not currently available, you can either choose to rebook your vehicle at a later date or make alternative transport arrangements yourself.

We return all our customers’ vehicles washed and groomed, and looking their very best. We’re extremely proud of our panel and paint work and want you to be proud of your freshly repaired car too.

Yes. We guarantee that the colour of your repainted panels will match the original colour of your vehicle.

We use Spies Hecker, the world’s best car paint, at Shepard & Kime. It is water-based paint, making it easy to work with and easier on the planet.

All our collision repairs come with a 10 Year Warranty on workmanship.

We can source genuine parts for your vehicle, but whether or not we can use them to repair your vehicle depends on your insurance company. Of course, it’s our very strong preference to use new genuine parts.

We don’t like using second-hand or aftermarket repair parts on our customers’ vehicles. Our very strong preference is to use new, genuine parts.

Rust generally depends on the age of the vehicle. It’s not a significant issue for new vehicles unless they’re operating in a damp environment. In that case, we absolutely recommend rust proofing to extend the life of the vehicle.

Underbody rustproofing works by sealing off the metal of the underbody from repeated, long-term exposure to corrosion-causing moisture. Our rustproofing process begins by thoroughly cleaning and, if necessary, sandblasting the underbody of the vehicle. Then the entire surface is coated with a tough epoxy paint. 

Yes, rustproofing will definitely help to extend the life of your vehicle. In particular, if you have an older vehicle that you love and plan on keeping for a long time, rustproofing is definitely worth considering.

Whether or not a new car should be rustproofed depends on where it’s going to be used. If it’s going to be operated in wet environments, like on a farm, then we recommend rustproofing to protect it and keep it in good condition for longer.

There is no difference between rust treatment and rust proofing. They are just two ways of saying the same thing.

Our workshop is centrally located in Christchurch at 440 Selwyn Street, making it a very convenient location for many people.

Yes, we offer a pick-up and drop-off service to our customers.

We are open from 7.30am to 5pm Monday to Friday, and on Saturday by appointment.

If you would like us to assess a collision repair, you can walk in (drive-in) from 11am to 1pm, Monday to Friday. However, if this time doesn’t suit you, please drop in and we’ll do our best to accommodate you.

No. We don’t provide fleet maintenance services for Christchurch businesses.

Yes. We work with all types of vehicles, including electric and hybrid cars.

No sorry, we don’t do custom car painting. However, there are other panel workshops in Christchurch who will be happy to help you.

We can accommodate vehicles as large as parcel vans and double-cab utes in our workshop and paint booth.

No sorry. We don’t operate a towing service.

At Shepherd & Kime, we are proud to be recognised as one of the best panel beaters in Christchurch. With decades of experience, a qualified team, and a reputation for high-quality workmanship, we deliver trusted collision repairs and spray painting services that keep our clients coming back.

Shepherd & Kime is highly recommended because of our long-standing reputation for quality panel beating and spray painting in Christchurch. Our customers value our attention to detail, experienced team, and commitment to excellent service. Much of our work comes from word-of-mouth referrals, which reflects the trust our community has in us.